Formulation
1: Will you charge me for the samples?
No, We won’t charge you any sample fee. However, we will kindly ask for an international shipping fee and discussion fee ($80usd/product), which includes formulation, package recommendation, and one-time free sampling.
2: How many samples can I receive? How long do I need to wait?
The lead time will depend on the Research and Developer’s actual schedule, but usually, it will take about 7-14 days for them to innovate and develop your unique formulation and product. For the samples, we will provide you with 5 SKUs for you and your team to try out.
3: Can I use my own formulation or raw material?
Yes, we can use your formulation and extracts. However, we will kindly ask for COA and MSDS once the material arrives at our factory, so our Quality Control/ Quality Assurance Team can test the extracts properly.